Terms of Service

1. Acceptance of Terms

By accessing or using the LawLyft platform, website, or any associated services (collectively, the "Service"), you acknowledge that you have read, understood, and agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use the Service.

You must be at least 18 years of age to use this Service. By using LawLyft, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into a binding agreement.

2. Description of Service

LawLyft is a legal technology platform that connects individuals and businesses with licensed attorneys. Our Service includes:

• Smart lawyer matching based on practice area, location, and case details
• Lawyer search and discovery tools
• Appointment scheduling and management
• Secure messaging between clients and lawyers
• Payment processing for legal consultations
• Emergency legal assistance connections
• Corporate account management for companies and law firms

3. User Accounts & Registration

To use certain features of the Service, you must create an account. When registering, you agree to:

• Provide accurate, current, and complete information during registration
• Maintain and update your information to keep it accurate and current
• Maintain the security and confidentiality of your login credentials
• Immediately notify us of any unauthorized access to your account
• Accept responsibility for all activities that occur under your account

We offer different account types: Client accounts, Lawyer accounts (requiring valid bar license verification), and Corporate accounts (for companies and law firms).

4. User Responsibilities

You agree not to:

• Use the Service for any unlawful purpose or in violation of any applicable laws
• Impersonate any person or entity, or falsely represent your affiliation
• Interfere with or disrupt the Service or its servers and networks
• Attempt to gain unauthorized access to any part of the Service
• Collect or harvest personal information of other users without consent
• Submit false reviews, ratings, or testimonials
• Use automated tools (bots, scrapers) to access the Service without permission

For Lawyers: You are solely responsible for maintaining an active and valid bar license. You must comply with all applicable rules of professional conduct in your jurisdiction. LawLyft does not supervise or control the legal services provided by attorneys on the platform.

5. Payment Terms

LawLyft facilitates payment processing for legal consultations through Stripe, our third-party payment processor. By booking a consultation, you agree to:

• Pay the stated consultation fee at the time of booking
• Payment is authorized (held) at booking and captured upon lawyer acceptance
• If a lawyer declines the appointment, the held funds are released back to you
• Emergency consultations include an additional $150 surcharge for priority response
• Refund eligibility is determined on a case-by-case basis

Lawyers set their own consultation fees. LawLyft may charge a platform service fee. All fees are displayed before you confirm a booking. Prices are listed in US Dollars (USD).

6. Intellectual Property

The LawLyft platform, including its design, logos, text, graphics, software, and all other content, is the property of LawLyft and is protected by copyright, trademark, and other intellectual property laws.

You are granted a limited, non-exclusive, non-transferable license to access and use the Service for personal or business purposes in accordance with these Terms. You may not reproduce, distribute, modify, or create derivative works from any part of the Service without our express written permission.

7. Limitation of Liability

To the maximum extent permitted by law, LawLyft and its officers, directors, employees, and agents shall not be liable for:

• Any indirect, incidental, special, consequential, or punitive damages
• Any loss of profits, data, use, or goodwill arising from your use of the Service
• The quality, accuracy, or outcome of any legal services obtained through the platform
• Any interactions, disputes, or agreements between clients and lawyers
• Service interruptions, errors, or security breaches beyond our reasonable control

The Service is provided "as is" and "as available" without warranties of any kind, either express or implied.

8. Privacy

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you consent to the data practices described in the Privacy Policy.

9. Dispute Resolution

Any disputes arising out of or relating to these Terms or the Service shall be resolved as follows:

• Informal Resolution: You agree to first attempt to resolve any dispute informally by contacting us at support@lawlyft.com
• Mediation: If informal resolution fails, disputes may be submitted to mediation before a mutually agreed-upon mediator
• Governing Law: These Terms shall be governed by and construed in accordance with the laws of the State of Georgia, without regard to conflict of law principles
• Venue: Any legal proceedings shall be brought exclusively in the courts located in Fulton County, Georgia

10. Termination

We may suspend or terminate your account and access to the Service at any time, with or without cause, with or without notice. Reasons for termination may include, but are not limited to:

• Violation of these Terms or any applicable laws
• Fraudulent or illegal activity
• Extended periods of inactivity
• Requests by law enforcement or government agencies

You may terminate your account at any time by contacting our support team. Upon termination, your right to use the Service ceases immediately. Provisions that by their nature should survive termination shall survive.

11. Changes to Terms

We reserve the right to modify these Terms at any time. If we make material changes, we will notify you by email or through the Service at least 30 days before the changes take effect. Your continued use of the Service after the effective date constitutes acceptance of the revised Terms. If you do not agree to the updated Terms, you should stop using the Service and close your account.

12. Document Sharing

LawLyft provides document sharing functionality that allows clients and lawyers to exchange files within the context of scheduled appointments. By using this feature, you agree to:

• Only upload documents that you have the legal right to share
• Not upload documents containing malware, viruses, or malicious content
• Acknowledge that shared documents are accessible to all participants of the appointment
• Understand that LawLyft stores documents securely but is not responsible for the content of user-uploaded files

Supported file types include PDF, DOCX, XLSX, TXT, and common image formats. Maximum file size is 25MB per file. Documents shared through the platform are subject to our Privacy Policy.

13. Non-Circumvention & Platform Exclusivity

All lawyer-client interactions, communications, and payments initiated through LawLyft must continue through the LawLyft platform for the duration of the engagement and any related follow-up matters. This policy protects both clients and lawyers by ensuring accountability, transparency, and access to platform protections.

Lawyer Obligations

Lawyers registered on LawLyft expressly agree not to:

• Solicit or encourage clients to communicate or transact outside the LawLyft platform
• Accept direct payments from clients who were introduced through LawLyft
• Share personal contact information (phone number, email, office address) for the purpose of circumventing platform fees or processes
• Encourage clients to cancel LawLyft bookings in favor of direct, off-platform arrangements
• Use any method, direct or indirect, to divert LawLyft-connected clients away from the platform

Client Protections & Reporting Reward

Claims must be submitted to compliance@lawlyft.com with supporting evidence (screenshots, emails, messages, recordings, or other documentation). LawLyft will review all claims thoroughly and make a final determination at its sole discretion. The reward amount is determined by LawLyft based on the severity of the violation and will only be processed after administrative approval.

Enforcement

• LawLyft reserves the right to investigate potential circumvention at any time
• Lawyer accounts may be suspended during an active investigation
• Confirmed violations will result in permanent account termination
• LawLyft may pursue additional legal remedies for breach of these terms, including recovery of lost platform fees

14. Contact Information

If you have any questions about these Terms of Service, please contact us: